Shipping policy

Shipping Policy — EVYS

At EVYS, we believe great experiences shouldn’t keep you waiting. Every order is handled with care, so it arrives ready to impress.

Orders are processed within 1–3 business days (excluding weekends and public holidays).
During peak periods or high demand, processing times may be slightly extended. If so, we’ll keep you informed every step of the way.

We currently offer standard shipping across Australia.

Estimated delivery time:

Once your order has been shipped, you’ll receive a confirmation email with a tracking number.

You can track your delivery anytime via the shipping carrier’s website.

If your order arrives damaged or goes missing, please contact us as soon as possible.

We’ll work quickly with the courier to resolve the issue and make it right.

Please double-check your shipping details at checkout to avoid delays.

If you need to make changes, contact us immediately after placing your order—we’ll do our best to assist before it’s dispatched.

We’re here to make everything smooth—from checkout to unboxing.

For any questions, reach out to us at: hello@bijounijou.com.au

Note: Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from Bijoubijou Lingerie.